Transformative service research at the BoP: the case of Etawa goat farmers in Indonesia
- Creator: Dean, Alison , Indrianti, Nur
- Resource Type: journal article
- Date: 2020
Customer engagement behaviours in social media: capturing innovation opportunities
- Creator: Carlson, Jamie , Rahman, Mohammad , Voola, Ranjit , De Vries, Natalie
- Resource Type: journal article
- Date: 2018
Perceived online channel value in multi-channel services: exploring its multidimensionality and nonlinear effects on intentions across service sectors and country markets
- Creator: Ahrholdt, Dennis C. , Carlson, Jamie , O'Cass, Aron
- Resource Type: conference paper
- Date: 2013